You can download old orders from your channels into Selro. Each channel allows upto certain period for the order download. e.g eBay allows upto 3 months of old orders while Amazon only allows upto 30 days order orders via the Seller API. Please follow below steps to download old orders into your Selro order module.
a) Please go to Order section by clicking Orders -> Orders
b) Click Other -> Download Orders from channels
c) This will show all the channels that you have connected with Selro. Please select the channels that you want to download orders from and select the duration from download button.