Please set the below default settings in your Selro account.
1) Default Settings
This is the default currency for your account.
Please select your username in the top right-hand corner and then select 'settings' This will take you to the default settings tab.
If you check the box 'Automatically convert when listing internationally' this will calculate the correct price when you sell in different currencies.
(In the below video settings can now be found by selecting your username in the top right hand corner and selecting 'settings')
2) Dimensions & Weights
Please select your username in the top right hand corner -> Settings -> Dimensions & weights
These default values will be used if there are no values specified at the product level
If your items have product dimensions for shipping fee calculations, please enter the unit values.
3) Tax Settings
Please click on your username in the top right hand corner and select settings, next please select the 'tax settings' tab and create tax settings for your country.
(you can create multiple tax settings)
These tax settings can be assigned to products in bulk via a CSV file.
You can download a sample file here: Tax Rate Upload.csv
Inventory-> Inventory & listings-> edit product details-> select the 'prices tab'-> Tax Rate Bulk update-> here you can upload a CSV file to bulk upload the tax rate to products.
(In the below video you can now locate your settings menu by selecting your username in the top right hand corner)
4) Custom Settings
From here you can enter your IOSS number for EU numbers, your IOSS number per sales channel and the default country of manufacturer. (You can also specify a country of manufacture/ country of origin at the product level)
Please select your username in the top right-hand corner-> Settings-> Orders
-From here you can customise your pick and pack lists by selecting 'edit'
-Set the Unshipped Orders Display Settings. You can choose to view the newest order first or the oldest order first.
-Set the default order view. You can choose to view your sales list or your order list
-You can customise your order ID sequence
6) Product Custom Fields
Please select your username in the top right-hand corner-> Settings-> Products
You can create and manage your custom fields, these custom fields will then appear in the order view if enabled.
You can customise your product SKU sequence that is automatically generated by Selro.
6) Product Labels
From here you can customise the product labels you print from Selro and connect your printer to Selro.
To see what fields are available to use when customising your product label please click on the link below.
(If you need help customising your Label Text please contact the support team at email@example.com)
Please select your username in the top right-hand corner-> Settings-> Product Labels-> download the relevant software for your computer-> follow the installation process.
Once Installed please select Search Printer-> Select your Printer-> Save -> Print Test Label
To print off the individual product labels please follow the below steps
Inventory->Inventory & Listings -> Click the product title-> Select Print
(In the below video settings can now be located by selecting your username in the top right-hand corner)