Account Set up and Onboarding Support

To sign up to Selro please click on the link below. 

https://app5.selro.com/multichannelregistration

 

Once you have created your Selro account please click on your username in the top right hand corner. 

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Account & Billing 

 

Subscriptions

Once your trial account is due to end you can complete your subscription here and enter your payment details. 

Please click on the link below to see a breakdown of the available subscription  packages.

https://selro.com/pricing-plans/

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Company Info

Please enter your company information here, you can also change your admin email address on this page. 

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Invoices

Once you have subscribed to Selro you will be able to view each months invoice under this section. 

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Support Centre

Under the support centre you can contact our technical team by creating a support ticket. You can also contact our support team at support@serlo.com

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Phone Support

You can request a call back from our support team by entering your contact details here, please enter the details you would like to discuss on the call so the technical team are prepared to answer your questions or resolve any issues you may have. 

You can also contact our support team on 0118 4661244

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Chat Support

You also have access to live chat where you can talk directly to a member of our support team as and when you need it. 

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User guides

You can access all of supporting documentation and tutorial video's here.

If you would like to request new documentation please click on the link below to submit a request for new supporting documentation or a tutorial video. 

Documentation request

 

Feature Requests

You can submit a feature or integration request directly with the development team. 

If you would like to request a new feature please give as many details as possible to ensure the new feature meets your requirements. 

You can also view all of your past feature requests from this section. 

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