To connect your Royal Mail OBA account in Selro please follow the steps outlined below.
(You can integrate multiple Royal Mail OBA accounts in Selro)
Please go to Shipping -> Shipping Courier Set-Up-> click setup 'Royal Mail'
The below page will then appear.
Please enter your account details here.
(Please note it can take between 2-5 days for us to complete the integration for you, you will receive an email notification once the integration is complete and ready to use.)
Please ensure the email address you enter is your registered OBA account email address.
Under the 'Shipping Services' tab please select the services you want to use.
From this page you also have the option to set a weight cap to specific service codes, the user guide below explains this feature in more detail.
Assign weight cap to RM service codes
From this page you can also stop the tracking data from being sent back to your marketplaces when you fulfil an order. The user guide below explains this process in more detail.
Stop tracking numbers being sent back to your channel
Under 'integrated label settings' you have the option to customise your integrated label.
(If you only want to print the default RM label 4x6 you can leave this section.)
Please click on the link below to view our user guide on designing your integrated label
Under the thermal label set up tab you will see the below options.
From here you can choose to either print your default RM label only, or you can print your label and the order summary as a separate page, to your thermal printer.
As default Selro will print the RM 4x6 label only.
Under API settings please enter your Royal Mail API keys.
To connect your printer please select the 'Printer Set-Up' tab and download the relevant software
Once you have downloaded the QZ printer tray please click 'search printer' and connect your printer in Selro.
If you select the print automatically check box, then when you generate your labels these will be automatically sent to your printer.
Please follow the steps outlined in the video below to complete this process.
Once your Royal Mail integration is complete you will be able to print your shipping labels directly from Selro.
Please go to Orders -> open orders-> select your order-> click 'Create Labels' -> click 'Via Royal Mail'
Please follow the steps outlined in the video below.
You can generate your RM manifest from Selro, please click on the link below to view our user guide on this process.
To generate your RM API keys please follow the steps outlined below.
Please contact your Royal Mail account manager who will initiate your API integration.
If you do not have a Royal Mail Account Manager, please contact the Business Helpdesk on 08457 950 950 or email business.customer.service@royalmail.com
Next you'll need to create an account - it only takes a few minutes. Once you have an account, you'll be able to manage all your applications and APIs from one place. Please click on the link below for further instructions.
https://developer.royalmail.net/start
You can access the API information with the link below.
(Please subscribe to Royal Mail Click & Drop API)
https://support.selro.com/hc/en-us/articles/360020607538-Royal-Mail-Click-Drop-
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