Royal Mail OBA Integration

To connect your Royal Mail OBA account in Selro please follow the steps outlined below. 

Please go to Shipping -> Shipping  Courier Set-Up-> add 'Royal Mail'  

Please enter your account details here. 

Please ensure the email address you enter is your registered OBA account email address. 

Under the 'Shipping Services' tab please select the services you want to use

Under 'integrated label settings' you can customise your integrated label.

Please click on the link below to view our user guide on designing your integrated label

User Guide

If you leave this section as is, Selro will use the default Royal Mail shipping label. 

We will complete the API Settings for you

To connect your printer please select the 'Printer Set-Up' tab and download the relevant software 

Please follow the steps outlined in the video below to complete this process. 

Once your Royal Mail integration is complete you will be able to print your shipping labels directly from Selro. 

Please go to Orders -> Un-shipped and click 'Create Labels' and click 'Via Royal Mail'

Please follow the steps outlined in the video below.

We use a third party software called Intersoft to complete the integration with Selro. 

Once your Royal Mail integration is complete you will receive an email from Intersoft with your personal account logins. 

You can also generate a manifest from this platform if you wish. 

Please view the attached user guide on how to generate the manifest from Intersoft.

Manifest and Close Out Guide v3.0.pdf

Please note a 'clean sweep' will be run on your account every day and you will be charged for any labels generated.

Please click on the link below to view our user guide on the 'clean sweep' and how to cancel shipment jobs from within Selro. 

User Guide