Please fix the listing error: Return policy value is not valid. Please specify a valid return policy.

If you receive the below error message you will need to make sure you have the correct return policy set in your listing template.

 

'Please fix the listing error: Return policy value is not valid. Please specify a valid return policy.'

 

To correct this please select settings-> channel integration-> edit eBay-> listing profiles-> edit the relevant listing template-> 'shipping & payment' tab-> enter the information under the 'return policy details' 

 

Once you have entered the correct return policy in your listing template, please try to list your product again. 

 

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