How to stop RM tracking number being sent back to your marketplaces

If you DO NOT want your Royal Mail tracking number to be sent back to your marketplace please follow the steps outlined below. 

Please go to shipping-> shipping courier set up-> set up royal Mail

 

mceclip0.png

 

Next please select the tab 'shipping services'-> under the heading 'channel shipping service mapping' please select edit. 

 

mceclip1.png

 

From here you can select which channels you DO NOT want to send the tracking data too. 

 

Once selected please ensure you click 'save' 

 

mceclip2.png

 

 

Was this article helpful?
1 out of 1 found this helpful

Comments

0 comments

Article is closed for comments.

Articles in this section