How to add internal notes to orders

To add internal notes onto your orders in Selro please follow the steps outlined below. 

 

Please go to orders-> all orders-> click on the speech bubble (as pictured below)

 

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The below window will then appear, please enter your order note here and click save. 

 

 

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When an order has an internal note the speech bubble will change colour to indicate this. (as pictured below.)

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If you click on the speech bubble you will be able to see past order notes here, when the note was entered and which user entered the order note. 

 

 

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You can also see all internal notes if you edit the order

 

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And then select the 'comments tab' all past order notes will appear here. 

 

 

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