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Mary-Kate

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Latest activity by Mary-Kate
  • Mary-Kate created an article,

    New Royal Mail Click and Drop Integraion

      As you may be aware Click and Drop are removing their Dropbox connection.    In order to keep generating your Click and Drop shipping labels you can now set up a direct integration using the belo...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Mary-Kate created an article,

    How To Create Telesales Orders in Selro

      You can create orders in Selro from the Order Management page or from the main Inventory Page.   Create an order from the Order management section. Orders-> All Orders-> Create New Order-> From h...

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    • 1 follower
    • 0 comments
    • 0 votes
  • Mary-Kate created an article,

    Etsy Error Message 'Expected param 'taxonomy_id'

      To correct the below error message you need to enter your Etsy categories.      To enter your Etsy categories , please edit the Etsy listing.    You can do this from your Inventory   Inventory->...

    • 1 follower
    • 0 comments
    • 0 votes
  • Mary-Kate created an article,

    Amazon Error Message 'Request Is Throttled'

      The below error message is returned from Amazon and is due to API limitations from Amazon      If you try to connect multiple Amazon accounts at once you may see this error message occur.    Ama...

    • 1 follower
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    • 0 votes
  • Mary-Kate created an article,

    Error Message 'Please enter a primary category'

    To correct the error message 'Please enter a primary category'     Please select to edit your listing     Next please enter the primary category for your product   Please follow the same process...

    • 1 follower
    • 0 comments
    • 0 votes
  • Mary-Kate created an article,

    October 2020

    Enabled the Electronic Custom Data when generating Royal Mail shipping labels from Selro.  For further details on Electronic Custom Data from Royal Mail please visit More Information from Royal Ma...

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    • 1 follower
    • 0 comments
    • 2 votes
  • Mary-Kate created an article,

    How to Customise Order Numbers

    Please follow the below steps to customise your order Id numbers.    Please select 'Settings' -> 'General Settings'   Please select the 'Orders' tab From here you can enter the 'Order Prefix' t...

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    • 1 follower
    • 0 comments
    • 0 votes
  • Mary-Kate created an article,

    Bulk Export Stock Locations

    Please follow the below steps to bulk export your stock locations.    Please select 'Inventory' -> 'Bulk Actions'     Please select 'Bulk Exports'     Please select the export file type 'Stock Lo...

    • 1 follower
    • 0 comments
    • 0 votes
  • Mary-Kate created an article,

    Selro feed for distributors

    Currently, Selro only supports a CSV feed for distributors   We do not support XML feed. 

    • 1 follower
    • 0 comments
    • -1 votes
  • Mary-Kate created an article,

    How to set up e-mail to send customer receipts/invoices

    Please follow the below steps to set up your email, this will enable you to email customer receipts.    Please note Gmail is not currently supported.    First, select the "Settings" tab. Next, ple...

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    • 1 follower
    • 0 comments
    • 0 votes