Mary-Kate

Assign Package Type and Weight

1. Order Management
2. Order Management

You can now assign a package type in Selro so when creating your shipments the weight of the packaging will be automatically added in for you.    To set up the package type please follow the steps ...

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Bulk upload tracking data into Selro

1. Order Management
2. Order Management

To bulk upload tracking data into Selro please follow the steps outlined below.  Please go to orders-> all orders-> other actions-> import tracking numbers The below window will then appear. From ...

• Edited August 24, 2022 12:40
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How to Import Amazon Orders via a CSV File

1. Order Management
2. Amazon

To import your Amazon orders via a CSV file please follow the steps outlined below.    Please go to orders-> all orders -> other actions-> import orders     The below window will then appear From ...

• Edited August 08, 2022 13:30
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Connect Amazon Seller Central Account with Selro

1. Channel Integration
2. Amazon

To connect your Amazon channel please follow the steps outlined below.    Please click on your username in the top right hand corner and select connections      Next select marketplaces and add Am...

• Edited August 08, 2022 19:47
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How to disable Fedex tracking data being sent to marketplaces

1. Shipping Integration
2. FedEx

To disable FedEx tracking data being submitted back to your marketplaces please follow the steps outlined below. Please go to shipping-> shipping courier set up-> set up FedEx-> select the tab 'shi...

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Listing to Kaufland

1. Channel Integration
2. Kaufland (Formerly Real.de)

Due to API limitations when creating new listings from Selro the product barcode must already exist on Kaufland to be able to list using their API.    If the product barcode doesn't exist on Kaufla...

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Listing to Rakuten

1. Channel Integration
2. Rakuten

Due to API limitations when creating new listings from Selro the product barcode must already exist on Rakuten to be able to list using their API.    If the product barcode doesn't exist on Rakuten...

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How to export channel listings and channel listing quantities

1. Inventory Management
2. Bulk Exports

If you want to export your products that are listed to a specific channel please follow the steps outlined below.  (This export file will also show the quantity that is listed to that channel.) Ple...

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How to add internal notes to orders

1. Order Management
2. Order Management

To add internal notes onto your orders in Selro please follow the steps outlined below.    Please go to orders-> all orders-> click on the speech bubble (as pictured below)     The below window wi...

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Organise your orders using folders and processing queues

1. Order Management
2. Order Management

You can create both orders and processing queues in Selro to help organise your orders.   To create folders in Selro please follow the steps outlined below.  Please select orders-> open orders-> un...

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