Mary-Kate

New Royal Mail Click and Drop Integraion

1. Shipping Integration
2. UK

  As you may be aware Click and Drop are removing their Dropbox connection.    In order to keep generating your Click and Drop shipping labels you can now set up a direct integration using the belo...

• Edited October 19, 2020 19:30
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How To Create Telesales Orders in Selro

1. Order Management
2. Manage Orders

  You can create orders in Selro from the Order Management page or from the main Inventory Page.   Create an order from the Order management section. Orders-> All Orders-> Create New Order-> From h...

• Edited October 19, 2020 14:19
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Etsy Error Message 'Expected param 'taxonomy_id'

1. Common Error Messages
2. Common Error Messages

  To correct the below error message you need to enter your Etsy categories.      To enter your Etsy categories , please edit the Etsy listing.    You can do this from your Inventory   Inventory->...

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Amazon Error Message 'Request Is Throttled'

1. Common Error Messages
2. Common Error Messages

  The below error message is returned from Amazon and is due to API limitations from Amazon      If you try to connect multiple Amazon accounts at once you may see this error message occur.    Ama...

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Error Message 'Please enter a primary category'

1. Common Error Messages
2. Common Error Messages

To correct the error message 'Please enter a primary category'     Please select to edit your listing     Next please enter the primary category for your product   Please follow the same process...

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October 2020

1. Software Release
2. Released

Enabled the Electronic Custom Data when generating Royal Mail shipping labels from Selro.  For further details on Electronic Custom Data from Royal Mail please visit More Information from Royal Ma...

• Edited October 15, 2020 15:08
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How to Customise Order Numbers

1. Order Management
2. Manage Orders

Please follow the below steps to customise your order Id numbers.    Please select 'Settings' -> 'General Settings'   Please select the 'Orders' tab From here you can enter the 'Order Prefix' t...

• Edited August 28, 2020 12:56
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Bulk Export Stock Locations

1. Inventory Management
2. Bulk Actions

Please follow the below steps to bulk export your stock locations.    Please select 'Inventory' -> 'Bulk Actions'     Please select 'Bulk Exports'     Please select the export file type 'Stock Lo...

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Selro feed for distributors

1. FAQ
2. FAQ

Currently, Selro only supports a CSV feed for distributors   We do not support XML feed. 

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How to set up e-mail to send customer receipts/invoices

1. Getting Started
2. Set Up

Please follow the below steps to set up your email, this will enable you to email customer receipts.    Please note Gmail is not currently supported.    First, select the "Settings" tab. Next, ple...

• Edited October 16, 2020 14:02
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