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Tech Support

  • Total activity 48
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Activity overview

Latest activity by Tech Support
  • Tech Support created an article,

    Manage Order Cancellation Reason Codes

    Please follow below steps to create order cancellation reason codes in addition to the reason codes provide by Selro. Please go to Settings -> Order Please click 'Manage Order Cancellation Reason ...

    • 1 follower
    • 0 comments
    • 1 vote
  • Tech Support created an article,

    One World Express Shipping Integration

    To connect your One World Express Shipping account in Selro please follow the steps outlined below.  Please select shipping-> shipping courier set up-> Available Couriers -> select 'Set Up' One Wor...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Tech Support created an article,

    Create Pick List and Thermal Label Printer Set-up

    Please follow the below steps to connect your Thermal Label printer into C&D in Selro for automated label printing.  Please go to Printer Set-up and intall the QZ printer software in your computer ...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Tech Support created an article,

    Map Shopify Locations with Selro Warehouse BIN Locations

    Please follow the below user guide to map  Shopify Item Locations into BIN locations created in Selro.  This is only required if you want to send only stocks assign to BIN locations that maps to Sh...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Tech Support created an article,

    Wayfair Order Management

    Please follow the below steps for Wayfair order fulfilment process with Selro.  Wayfair order management flow is slightly different to other sales channels as orders needs to be accepted  before cr...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Tech Support created an article,

    Connecting Wayfair

    To connect your Wayfair account in Selro please follow the steps outlined below.  Please click on your username in the top right hand corner of your Selro account-> select connections-> select mark...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Tech Support created an article,

    Pseudo Quantity

    Pseudo stock can be considered as virtual stock  or number of stock that you will allow for back orders.  Selro provides below two types of Pseudo stock for stock control. Static Pseudo Stock : Reg...

    • Edited
    • 1 follower
    • 0 comments
    • -1 votes
  • Tech Support created a post,

    Pseudo Stock Is now Available

    We are pleased to announce the Pseudo stock functionality where you can specify static and reducing Pseudo stock. Pseudo stock can be considered as virtual stock where you don't have stock

    • 1 follower
    • 0 comments
    • 0 votes
  • Tech Support created an article,

    eBay Variation QTY Update Failures

    In order to update eBay variation qty from Selro, there should be a SKU/custom label for each variation in eBay.  It is very common to have no variation SKUs in your eBay variation listings as it i...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Tech Support created an article,

    Creating Royal Mail Shipping Labels

    Once the Royal Mail account is connected with Selro, please follow the below steps to generate shipping labels and generate end of the day Manifest.  The follow for generating shipping labels is sa...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes