Selro Support

Amazon Listing Error: We cannot associate an image with this SKU because the SKU was not created due to another error. Correct all other errors associated with it and resubmit your inventory file to resolve this error.

1. Common Error Messages
2. Amazon

This error will appear on Amazon listings after Selro sends a product feed to Amazon and Amazon is not able to upload the image of the product due to another product listing error. Oftentimes this ...

• Edited January 30, 2022 13:22
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How to set shipping exclusions on eBay

1. Sales Channels
2. eBay

You can set shipping exclusions to specific states, territories, regions, or countries on eBay. To exclude certain shipping locations do the following: Sign in to your eBay account and click on My...

• Edited March 28, 2022 14:34
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Weengs

1. Shipping Integration
2. Weengs

Selro supports direct integration with Weengs for shipping label creation . Please go to Shipping and add Weengs shipping integration and enter the API key.  

• Edited July 05, 2022 14:21
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Error Codes

1. Accounting
2. Quickbooks

Error: Business Validation Error: Multi Currency should be enabled to perform this operation Fix: Please enable the multi-currency setting in your Quickbooks. Please go to Settings and click Advanc...

• Edited July 10, 2021 13:51
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Error Codes - Listing to Channels

1. Common Error Messages
2. Common Error Messages

eBay- please enter a primary category  Fix - please go to actions and edit click listings then edit next to the ebay channel scroll down and click the magnifying glass please choose your category a...

• Edited January 30, 2022 10:22
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Assign Stocks To Warehouse

1. Warehouse Management
2. Warehouse Management

If you have multiple warehouses/BIN locations, you can quickly assign stock to each warehouse/BIN location.  Please go to Inventory -> Stock View. This will show the current stock view from all war...

• Edited January 29, 2022 15:48
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Bulk Create Bundles

1. Inventory Management
2. Bulk Imports

Before creating your bundle products in bulk please read our user guide below on creating bundles in Selro to understand how this process works.  How to create bundle listings   Please follow the ...

• Edited November 18, 2022 15:54
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Headers Available To Use In Import Files To Bulk Update/Add Products in Selro

1. Inventory Management
2. Bulk Imports

You can bulk import products into Selro inventory via a CSV (comma separated) file. Please download the sample file below and import via Bulk Actions using 'General Product Import'  import type.  T...

• Edited March 31, 2022 10:26
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Connect Magento 2 With Selro

1. Sales Channels
2. Magento 2

Please follow the below steps to configure your Magento 2 e-commerce store with Selro. If you are still using old Magento versions 1.7,1.8,1.9, please use the Magento 1.x integration under channel ...

• Edited December 09, 2022 10:44
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eBay Out Of Stock Feature

1. Sales Channels
2. eBay

Please follow the below article on eBay's out of stock feature and how to enable/disable feature. This is available on eBay.co.uk and eBay.ie Good ‘Til Cancelled listings. It’s free to use and when...

• Edited November 19, 2022 08:38
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